In addition to a general overview of the work we are completing on Consumer Duty, documentation under each of the four areas (1. Products and Services; 2. Price and Value; 3. Consumer Understanding; 4. Consumer Support) will be available. This documentation and support includes:
- Product Information and Approval Documents (where applicable)
- Product Information document
- information covering key product characteristics, target market, who the product is suitable and unsuitable for and key exclusions.
- Fair Value Assessment Outcomes
- Contact details for our support team on various platforms such as email, WhatsApp and social media platforms