When submitting your ID, please ensure that it is a high-quality photo or scan of a valid government-issued ID showing:

• Document number

• Your photo

• Your full name

• Your date of birth

• Your signature

• The expiry date

• The place of issue (if any)

• The full machine-readable zone (the two lines of letters and numbers at the bottom of the document) if present 

The full name and date of birth must match the details on your Kyshi account.

If any details do not match, please reach out to us via support@kyshi.co. We are always happy to help!